The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
239.7K viewsApr 8, 2013
Technical Support Pranks
Prank Calling Phone Scammers.. ft. Soup & Hyper
17:54
Prank Calling Phone Scammers.. ft. Soup & Hyper
YouTubeTranium
308.7K viewsAug 27, 2021
Prank Calling Tech Support Scammers.. ft. Soup
14:36
Prank Calling Tech Support Scammers.. ft. Soup
YouTubeTranium
182.9K viewsJun 7, 2022
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
17:59
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
YouTubeThe Hoax Hotel
343.6K viewsApr 5, 2015
Top videos
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.2M viewsJan 31, 2023
Free Online Technical Support Training Series: Introduction
17:14
Free Online Technical Support Training Series: Introduction
YouTubeJobskillshare Skills-Based
8.4K viewsApr 17, 2022
IT Skills Training for beginners | Complete Course
11:54:23
IT Skills Training for beginners | Complete Course
YouTubeJobskillshare Skills-Based
840.6K viewsApr 28, 2020
Technical Support Tips
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
25:58
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
YouTubeSkillsBuild Security
333.2K viewsMar 22, 2022
Introduction to Technical Support Fundamentals from Grow with Google #1
5:19
Introduction to Technical Support Fundamentals from Grow with Google #1
YouTubeCoursera
22.5K viewsDec 24, 2018
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
11:25
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
YouTubeKevtech IT Support
236.1K viewsAug 2, 2020
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.2M viewsJan 31, 2023
YouTubeMy Lesson
Free Online Technical Support Training Series: Introduction
17:14
Free Online Technical Support Training Series: Introduction
8.4K viewsApr 17, 2022
YouTubeJobskillshare Skills-Based Platform
IT Skills Training for beginners | Complete Course
11:54:23
IT Skills Training for beginners | Complete Course
840.6K viewsApr 28, 2020
YouTubeJobskillshare Skills-Based Platform
IT Support Training - Day 1 - Training Concepts, Domain Controller
2:30:23
IT Support Training - Day 1 - Training Concepts, Domain Contr…
325.9K viewsJun 3, 2021
YouTubeJobskillshare Skills-Based Platform
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
52.8K views5 months ago
YouTubeThe Cyber Mentor
IBM IT Support Full Course || IT Support Technician
10:46:49
IBM IT Support Full Course || IT Support Technician
37.1K viewsMar 4, 2023
YouTubeYoyo Education
IT Support Skills Training Course Sequence (114 Hours)
15:52
Find in video from 07:10Soft Skills for IT Support Professionals
IT Support Skills Training Course Sequence (114 Hours)
2.8K viewsJun 18, 2022
YouTubeJobskillshare Skills-Based Platform
1:12
Customer Service Skills Training for Tech Support Employees & Help D…
356 viewsNov 29, 2023
YouTubeServiceSkills Customer Service Training
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Tr…
89.7K viewsDec 8, 2012
YouTubesoundtraining.net
2:44
Customer Support Specialist : Fundamentals of Providing Techni…
235 viewsJun 14, 2023
YouTubeLearnCity
41:17
Find in video from 01:27What is Information Technology?
Intro to IT | Google IT Support Certificate
411.9K viewsFeb 25, 2021
YouTubeGoogle Career Certificates
15:37
Free Online Technical Support Training Series: SandBox Overview
3K viewsApr 17, 2022
YouTubeJobskillshare Skills-Based Platform
6:20:04
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
123.6K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
4:13:22
Find in video from 06:01Domain Controller and Help Desk
IT Support Training - Day 3 - Office 365 and Outlook Basics
56.6K viewsJul 29, 2021
YouTubeJobskillshare Skills-Based Platform
3:43:04
IT Support Training - Day 2 - Active Directory, Group Policy, Windows …
195.3K viewsJun 3, 2021
YouTubeJobskillshare Skills-Based Platform
7:28
9 Inspiring Customer Service Training Ideas for Your IT Team
786 viewsDec 3, 2021
YouTubeDon Crawley, Author of The Compassionate Geek
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Suppor…
105.4K viewsAug 29, 2024
YouTubeEast Charmer
3:10
Find in video from 02:01Listen Carefully to Customers' Answers
Technician's Checklist for Customer Support: Customer Service Traini…
1.9K viewsJun 10, 2020
YouTubeDon Crawley, Author of The Compassionate Geek
5:02
Mock Call Practice: Tech Support Help from Call Center Experts
63.2K viewsMar 26, 2023
YouTubeSingle Step English
11:25
Find in video from 01:02Installing Helpdesk
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
236.1K viewsAug 2, 2020
YouTubeKevtech IT Support
5:23
Improving Your Customer Service Skills: A Guide for IT Professionals
8.5K viewsMar 19, 2025
YouTubeDon Crawley, Author of The Compassionate Geek
18:09
Find in video from 00:56Understanding Customer Service
Customer Service Skills - Video Training Course | John Academy
222.4K viewsMar 1, 2018
YouTubeJohn Academy
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skill…
259.4K viewsApr 16, 2024
YouTubeCareerVidz
0:16
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Tec…
45.3K views8 months ago
YouTubeNetwork Educative
4:09
IT Support Basics: Getting Started in IT
109.4K viewsFeb 18, 2021
YouTubeCompTIA Explore
5:19
Find in video from 00:10The Problem of IT Support Jobs
Introduction to Technical Support Fundamentals from Grow with Go…
22.5K viewsDec 24, 2018
YouTubeCoursera
3:47
10 Best Customer Service Courses to Boost Your Skills Fast
2.6K views5 months ago
YouTubeBusiness Training Media
22:55
Practical IT Support Skills Training | Mindset, Courses, Upskilling
5.9K viewsJan 2, 2024
YouTubeJobskillshare Skills-Based Platform
5:06
Technical Support Engineer: Product Support Guide
30 views4 months ago
YouTubeCodeLucky
See more videos
Static thumbnail place holder

  • ECPIâ„¢ College Of Technology | Accelerated 5-Week Terms

    https://explore.ecpi.edu › Manassas › Technology
    About our ads
    SponsoredGo From 0 To Bachelor's In 2.5 yrs & Get Started With A New Career Path - Learn More! …

    Hands-on Training · Online Classes Available · Online Options Available · 0 to Bachelors in 2.5 Yrs

    Degree programs: Technology, Business, Health Science, Nursing, Criminal Justice
    "Military Times Best: Colleges 2018" – Military Times

  • Google IT Support Certificate | Google IT Support Course

    https://www.coursera.org › profcertificate › googleitsupport
    About our ads
    SponsoredLearn in-demand skills that will have you job-ready in less than 6 months. Enroll now! Lear…

  • DeVry Tech Programs | Engineering Technology Online

    https://www.devry.edu › get-started › tech
    About our ads
    SponsoredFocused Curriculum. Enhance Your Technical & Management Skillset. Earn a Degree or …
    Degree programs: Software Development, Info Systems Security, Web Development