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How to Handle an Irate Customer in a Dead End Mock Call
33:30
How to Handle an Irate Customer in a Dead End Mock Call
216.4K viewsNov 11, 2020
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Mock Call Sample Script | Billing Question | Short Version
7:24
Mock Call Sample Script | Billing Question | Short Version
289.7K viewsNov 8, 2020
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Mock Call with an Irate Customer with Call Flow Guide
25:43
Mock Call with an Irate Customer with Call Flow Guide
445.7K viewsSep 10, 2020
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How to Type FASTER in 2 WEEKS | CALL CENTER
7:46
How to Type FASTER in 2 WEEKS | CALL CENTER
208K viewsFeb 26, 2023
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Mock Call Script with Call Flow Guide: Hotel Booking Part 2
19:31
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
730.7K viewsJul 24, 2020
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How to Survive Your Call Center Training
13:59
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How to Survive Your Call Center Training
1M viewsAug 31, 2020
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Assertiveness: The Call Handling Skill You Need (4 Mock Calls)
17:04
Assertiveness: The Call Handling Skill You Need (4 Mock Calls)
10.4K views5 months ago
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8:08
How to Build Rapport in Customer Service | Call Center
47.3K viewsJan 12, 2025
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27:15
Versant Tips: How to Pass the Versant Test (Part A to F)
657.9K viewsOct 16, 2020
YouTubeKwestyon
19:16
Mock Call with a Verbally Abusive Customer (with Explanation)
614.7K viewsApr 27, 2021
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21:10
HEALTHCARE Account Mock Call & Tips for Call Center Newbies
526.9K viewsSep 21, 2021
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30:40
Telco Account Mock Call for Newbies - No Internet
657.1K viewsJan 11, 2022
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20:10
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
257K viewsApr 3, 2023
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9:06
How to Improve Your Accent for Call Center
86.6K viewsFeb 26, 2024
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17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
204.9K viewsApr 6, 2021
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19:19
How to Pass Call Center Nesting (Call Center Nesting Tips)
322.9K viewsDec 1, 2020
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22:48
Sales Mock Call with Detailed Explanations - Outbound
52.7K viewsJan 3, 2023
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14:22
How to Improve Active Listening for Call Center Agents
467.2K viewsSep 9, 2021
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8:59
Voice Lesson for Call Center Agents | the basics
116K viewsJul 8, 2021
YouTubeKwestyon
10:03
Retention Account Explained for Call Center Newbies
15.1K viewsJul 29, 2024
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1:40
Mastering Assertiveness in Customer Service Roles
124.3K views5 months ago
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16:05
How to Reduce Average Handling Time (AHT) in a Call Center
107.6K viewsJul 25, 2021
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12:06
Call Center Newbies Need This Advice
209.5K viewsMar 6, 2023
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12:17
Healthcare Account Mock Call - CRYING CUSTOMER
200.6K viewsNov 8, 2022
YouTubeKwestyon
17:50
how to sound confident on the phone | FOR CALL CENTER AGENTS
1.2M viewsJun 12, 2021
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6:18
Mock Call Practice | Hotel Reservation | Short Version
285.6K viewsJul 24, 2020
YouTubeKwestyon
9:09
How to Pass Your Mock Call Test: Tips and Tricks
385K viewsJul 30, 2020
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13:29
How to Avoid Dead Air on Calls (3 Techniques with Scripts)
291.1K viewsSep 23, 2020
YouTubeKwestyon
21:07
4 Customer Personality Types | Customer Service
24.9K viewsNov 11, 2024
YouTubeKwestyon
8:11
Mock Call with No Resolution & De-escalating a Sup Call
45.5K viewsNov 13, 2020
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