the concept of a 7-star hotel😭

When booking a hotel room, I think many of us like using the third party sites because they offer a better deal than booking with the hotel directly. However it comes at a price, many times the booking isn’t in real time and mistakes can happen.This young lady was told her room would be ready but later found out they don’t have a room. Mind you, she already paid the third party site for the room, it doesn’t sound like the hotel got the money because she said they told her she could pay again.If