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Cisco Live EMEA '26 | AI Routing in Webex Contact Center

Cisco Live EMEA '26 | AI Routing in Webex Contact Center

The newly announced AI Router in Contact Center answers the questions: How do we personalize incoming interaction for customer? How do we maximize the outcome for the customer? Chang Chang and Vikram Gururaj met up at #CiscoLiveEMEA to talk about this new feature and what’s coming. Want to see what else is new in CX? Check out the blog for ...

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