CEO John Hazen details how he’s shifted the company’s sourcing, marketing and workwear strategies since taking over as CEO in ...

WHP Global will purchase the Marc Jacobs brand from luxury giant LVMH, adding to a premium fashion portfolio that includes ...

The first and most established wave is AI for analysis; summarizing transcripts, coding open-ended responses, synthesizing ...

Wayfair will continue its physical expansion with a 130,000-square-foot store in Cincinnati, scheduled to open in 2027.

Nearly every retail category posted gains, signaling resilient consumer demand fueled by a steady labor market, wage growth ...

Ebay Chairman Paul S. Pressler cited several factors for the company's decision to reject GameStop's unsolicited offer to ...

Best Buy is gearing up to add six net new U.S. stores this year — the first growth in its domestic store count in more than a ...

AI is having a profound effect on brick-and-mortar retail, according to a new ICSC report conducted by the association and ...

It’s about to become far more important for merchants to offer consumers appropriate credit as agentic commerce emerges.

As autonomous agents can influence path to purchase in real time, many retailers are asking whether their data, tech and ...

Michaels is expanding assortments at The Party Shop at Michaels by 60%, adding nearly 600 new products throughout 2026.

B2C programs remain essential and are increasingly influencing how B2B and B2B2C loyalty is structured. The point is that loyalty is contextual. It is shaped not only by what your brand does, but by ...