Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...

Serialization is the process of converting a Java object into a sequence of bytes so they can be written to disk, sent over a network, or stored outside of memory. Later, the Java virtual machine (JVM ...

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give guest users access to more data than intended. However, the ShinyHunters ...

To coincide with the release of Samsung's new Galaxy S26 family of phones, Google is pushing out a small but meaningful update to Circle to Search. As a reminder, Circle to Search allows you to carry ...

Typically, any object that has been around longer than we have can give us a feeling of warmth. For example, scuffed-up wooden chairs, ceramics that have a small crack, and black-and-white photos ...

Parents looking to support their children’s learning in science, technology, engineering and mathematics (STEM) will find no shortage of branded STEM sets, subscription science boxes, private coding ...

Agentforce helped drive Salesforce's growth this quarter, with the AI agent platform seeing its annual recurring revenue (ARR) surge 330% to $540 million. Meanwhile, Agentforce was included in six of ...

New telescope images show that the interstellar comet 3I/ATLAS is shooting a giant jet of gas and dust toward the sun. This is normal behavior for comets, an expert told Live Science. Newly released ...