Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

SAN FRANCISCO, CA / ACCESS Newswire / April 8, 2026 / Open--source software released today could significantly lower transaction fees on zero--knowledge rollups, potentially ending the trade--off ...

Importantly, Salesforce's revenue continues to grow, rising 12% year over year in the fourth quarter of 2025 to $11.2 billion. Granted, revenue growth has been much slower than in the past. However, ...

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give guest users access to more data than intended. However, the ShinyHunters ...

Aaron McDade is a breaking news reporter for Investopedia. He is an experienced journalist who has covered everything from the latest in business and tech news to sports and international news like ...

SHANGHAI, CHINA - 2025/11/08: The Salesforce logo is displayed at the 8th China International Import Expo. (Photo by Sheldon Cooper/SOPA Images/LightRocket via Getty Images) After a recent 21% decline ...

Defining itself as the number one AI customer relationship management platform in the world, the biggest way the company is tapping into the power of AI is through agentic AI, or the implementation of ...

Employees at Salesforce are circulating an internal letter to chief executive Marc Benioff calling on him to denounce recent actions by US Immigration and Customs Enforcement, prohibit the use of ...

GameSpot may receive revenue from affiliate and advertising partnerships for sharing this content and from purchases through links. The Xbox Developer Direct livestream is back, and if you’re looking ...

Aaron McDade is a breaking news reporter for Investopedia. He is an experienced journalist who has covered everything from the latest in business and tech news to sports and international news like ...