Today, the company formerly known as CallBotics rebranded as Orvera AI. The CAIP category serving enterprise contact centers has moved past the vocabulary of "bots". Industry research projects that by ...

Chetan Dube, CEO of Quant AI and a recognised pioneer in agentic AI, delivered a featured AI Spotlight Session at the IBM Think Conference on 6 May, presenting a new vision for how organisations can ...

Configuration-driven AI agents engineered for regulated enterprise operations are now available for immediate deploymentFAIRFAX, VA, May 28, ...

Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services, today announced that its enterprise AI agent and ...

Sinch reports that 74% of AI customer service chatbots are shut down or rolled back post-launch due to failures, affecting ...

GCash continues to strengthen its commitment to user security by streamlining its support channels. To help users navigate ...

Pope Leo XIV greets people as he arrives at the Pontifical Shrine of the Blessed Virgin of the Rosary of Pompeii near Naples, Italy, before celebrating Mass in the piazza outside May 8, 2026, on the ...

We’re using the Employee Self Service Agent in Microsoft 365 Copilot to deliver localized support to our employees across the globe. We’re in a new world of work support today, where Microsoft 365 ...

Copilot Cowork, Microsoft’s new AI productivity agent designed in close collaboration with Anthropic, is now available on mobile devices, and it’s also adding support for reusable skills and ...

Microsoft Agent 365, a new management platform for AI agents that Microsoft announced at its Ignite conference in November, is going out of preview today. The new solution offers advanced monitoring ...

Agent 365 centralizes enterprise AI agent governance, security and observability across platforms. Microsoft 365 E7 bundles Copilot, E5, Entra Suite, and Agent 365 for enterprise AI. New Defender and ...

AI is changing the operating model for customer communications. Conversations are no longer limited by agent capacity or business hours. That shift fundamentally changes what customer conversations ...