Plus, Xero announces XeroForce custom AI agent builder; Emburse releases new AI purchasing agent; and other news and updates from the accounting tech world.

I am writing to seek your assistance regarding a billing dispute with Flow Jamaica. In August 2025, I applied to have a post-paid service added to my Flow cellphone (876-xxxxxxx). I later received a ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Good customer service often is the difference between earning repeat sales and losing frustrated customers to a competitor. One 2025 survey reported that 59% of customers say they’d be willing to pay ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Amazon sale is upon ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

In late 2024, Klarna’s CEO Sebastian Siemiatkowski announced that AI could already perform the jobs humans do. The company paused hiring for more than a year, cut its workforce from 5,500 to 3,400, ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Alex Rivlin was tackling a last-minute task for his European vacation. That’s how he got snagged in an artificial intelligence-enabled scam. Rivlin, who runs a real estate company in Las Vegas, needed ...