WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...
I spent several days at OFC (Optical Fiber Communications Conference) 2026 in LA. The crowds were huge and the enthusiasm intense. Long-time attendees noted the shift from telecom to data center AI in ...
Community members sign hearts during a vigil in Truckee on Sunday, Feb. 22, 2026, for the victims of an avalanche almost a week prior. HANNAH RUHOFF hruhoff@sacbee.com The Sierra Avalanche Center ...
The sting shut down 67 properties functioning as fraudulent call centers in México state. (Unsplash) México state authorities and federal agencies this week arrested 102 individuals and seized 67 ...
April 1st is the day when astronauts could be sent back to the moon in 50 years. But first, the weather near Cape Canaveral needs to cooperate. ABC13 Meteorologist Elyse Smith breaks down what factors ...
Over 60% of Virginia residents live within a “coastal zone” according to the National Oceanic and Atmospheric Administration. With more than half of the population settled along watersheds, rivers and ...
Not long ago I handed Washington the blue print to stop unwanted robocalls. “The solution” as I called it followed on the heels of an absolutely woeful senate subcommittee hearing that left me ...
Spring is already making a statement in southeast Texas. Houston just wrapped up a notably warm first week of the season, and a look back at March temperatures shows the trend has been consistent: ...
In a sweeping regulatory move with immediate implications for companies that rely on offshore customer service operations, the Federal Communications Commission (FCC) has approved issuance of a Notice ...
The Federal Communications Commission voted Thursday to look into the use of offshore call centers and ways to require phone operators to be proficient in “American Standard English.” The FCC is ...
The new operational forecast cone was first launched in 2024 and used experimentally during the 2024 and 2025 hurricane seasons. It also uses a single shading for the entire five-day outlook cone and ...
BRYAN, Texas (KBTX) - The National Hurricane Center is rolling out major improvements to how it forecasts and communicates hurricane threats this season, giving you better information to protect your ...
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