E-commerce and digital marketplaces are fast-paced and always changing, so what trends can online retailers expect going into 2024? While in-person shopping is back in full swing, e-commerce continues ...

People have been reselling items for as long as they’ve been buying them. But the combination of climate change urgency, tightening personal budgets, and advanced e-commerce technology has created the ...

We’re all familiar with the linear economy: Natural resources are turned into product, which are sold, consumed, and then thrown away. But the linear economy is clearly less viable in today’s world, ...

While the job doesn’t call for driving at speeds exceeding 200 mpg in a performance racing suit, managing a vehicle or parts manufacturer’s supply chain does require making split-second, high-stakes ...

There’s cool irony to the fact that, each year, some $35 billion in sophisticated, often lifesaving biopharmaceuticals and active pharmaceutical ingredients (APIs) go lost due to failings related to a ...

SAP Sales Cloud and SAP Emarsys have been recognized as leaders in multiple categories in the G2 Spring 2025 Reports. G2 recently announced its spring Grid reports, which are based on candid customer ...

In the G2 Summer 2024 Reports, SAP Commerce Cloud, SAP Emarsys, SAP Sales Cloud, and SAP Service Cloud have once again earned leadership rankings across multiple categories. Building on its previous ...

Customer service has always been a fundamental part of business, but it’s more important than ever now. Consumers expect a lot from brands – and have several to choose from. Customer satisfaction ...

People know they need insurance — and yet, traditionally, it’s often been seen as a cumbersome afterthought or legal necessity that can feel overwhelming and confusing. However, customer experience ...

Sales forecasting is one of the most important things a company does as part of its business plan. It fuels sales planning and is used throughout an enterprise for staffing and budgeting. Despite its ...

Despite the vast amount of change in the ways we buy and sell, what customers want when they purchase from remains the same: a great customer experience (this applies to both B2B and B2C). If your ...

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...