Connect Klaviyo’s autonomous B2C CRM with Anthropic’s Claude - helping brands turn customer data into reports, insights, and campaign-ready assets faster. BOSTON & SAN FRANCISCO--(BUSINESS ...

AI-powered Growth Flow helps businesses capture, engage, and convert customers through automated workflows SAN FRANCISCO, May 14, 2026 /PRNewswire/ -- Typeform, the AI engagement platform that helps ...

The martech landscape hit 15,505 in 2026 — barely a move. Scott Brinker tells CMSWire the flat number buries the real story: AI is exposing your stack. I've covered Scott Brinker's Martech ...

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks across the enterprise. ServiceNow on May 5 launched Autonomous CRM, a ...

Sierra's latest raise brings total investor commitment past $1B as its AI agents expand from support into sales, retention and the full customer lifecycle. Sierra, the enterprise AI agent platform ...

Findings Also Show 69% of Customers Would Switch From Human Service to Automation – As Long as It Resolves Their Issue MELVILLE, N.Y., May 12, 2026 — New survey research from Verint® reveals 79% of ...

Industry-first capability reads live customer context to produce tailored outreach at scale WASHINGTON, D.C., May 12, 2026 — ChurnZero, the AI platform and partner for customer growth, today announced ...

New data shows consumer AI app growth has flatlined as generative AI struggles to find its true form outside of the ...

One AI agent now handles both phone and chat support, sharing knowledge, actions and escalation logic across channels.

As AI agents begin researching, navigating and buying on behalf of consumers, UX teams must rethink digital experiences for ...

Omnichat on May 5 launched Omni AI, upgrading its conversational commerce platform into what the company calls an AI-native agentic customer experience system. The Hong Kong-based vendor said the ...