Virgin Media O2 has launched a certified customer service training programme with the Institute of Customer Service as part of efforts to improve support for customers. The bespoke programme is ...

Heavy network investment has paid off for Virgin Media, which has seen customer levels stabilise after a period of subscriber erosion. The operator’s consumer fixed-line base stood at 5.5 million, ...

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Telecoms group Virgin Media O2 has warned over falling sales and earnings in 2026 as it revealed hefty mobile customer losses after hiking prices. The group said it lost 397,500 mobile customers on a ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Caring for yourself as you age is a hefty expense for the record 4.18 million Americans who turned 65 in 2025. In fact, the average person in this age group would need $135,000 set aside today for ...

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A south Essex care home resident has achieved a lifelong dream after completing a remarkable challenge of climbing the O2. Cheered on by family, friends and supporters, 90-year-old Betty was able to ...

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Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

Self-care refers to all the things you do to take care of your physical, spiritual, mental, and emotional well-being. Regular movement, nourishing food, plenty of high-quality sleep, visits to your ...

Today’s consumers expect personalized service and an excellent customer experience when purchasing products and services and interacting with brands. To foster customer loyalty, satisfaction and ...