AI ticket summaries, smart routing, and support ticket management automation aren't just productivity hacks—they're retention infrastructure. Here's how a modern help desk solution works in 2026.

Humanix, the company protecting the human layer from social engineering attacks, today announced the industry's first capability to identify live violations of organization-defined procedures ...

Haryana Energy Minister Anil Vij directs SDO offices to set up solar energy desks and a missed-call helpline, guiding residents on schemes, subsidies, and installation.

More than 70 bills passed in the final week of Alaska's 34th Legislature, in what lawmakers described as a productive flurry of activity that benefited from mostly aligned bipartisan ...

Pittsburgh Water is sending a fresh wave of construction crews into city streets, rolling out roughly $32 million in new work on its lead service line replacement program as of May 29, 2026. The ...

Radenta Academy is a TESDA-accredited Technical Vocational Institute and is the brainchild of Radenta Technologies, one of ...

Texas Attorney General Ken Paxton, who was endorsed by President Donald Trump, will defeat incumbent Sen. John Cornyn in the ...

Sure, there's no shortage of gaming desk options when there's infinite space to work with. Unfortunately, many don't have the luxury of matching their gaming desk size to that of their gaming ...

The Legislature will send the bills to the governor’s desk in the coming weeks or months, under a technical procedure known as “transmittal.” It will then be up to Gov. Mike Dunleavy to decide whether ...

The city of Kawaguchi, near Tokyo, plans to launch a consultation service to deal specifically with inquiries related to foreign residents. The service will include an immigration official. It is the ...

The conference brought together Heads of Service from different states and countries, senior government officials, reform ...

A dead gray whale has washed up along the San Leandro shoreline near the Bay Trail south of Marina Park.