For years, enterprise feedback platforms have dominated the market with bloated implementations and steep pricing. Simplesat is calling them out. Global consumer brands handle thousands of support ...

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Good morning, everyone, and welcome to Sysco's Second Quarter Fiscal Year 2026 Earnings Call. On today's call, we have Kevin Hourican, our Chair of the Board and CEO; and Kenny Cheung, our CFO.

Deep dive into User-Managed Access (UMA) 2.0 for CTOs. Learn about RPT tokens, permission tickets, and how to scale ciam with asynchronous authorization.

As I look back on 2025, there are a number of meaningful positives to highlight, both for our company and the industry.