Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Even with a U.S. blockage, geography gives Iran an edge in the Strait of Hormuz, shaping control of a vital global chokepoint ...

AI chatbots make it possible for people who can’t code to build apps, sites and tools. But it’s decidedly problematic.

Preventing fraud before money is stolen is a top priority for older Americans, and they look to technology, financial, and ...

This survey gauged the opinions of 1,008 U.S. adults age 50 and older on their community streets and the importance of ...

In today's edition of The Public Pulse, readers weigh in on the Omaha streetcar route, guidelines for women's Olympic sports, ...

A supply chain compromise involving the widely used JavaScript package Axios is now being tied to a North Korea-linked threat actor, turning what already looked like a serious open-source incident ...

Facing the potential fall of the government, the NDP backpedalled. But Eby reiterated sections of DRIPA need to be paused.

The Kumasi Metropolitan Assembly (KMA) needs an amount of €6 million to construct a landfill cell to help in the management of tonnes of waste generated and deposited at the final disposal site, the ...

This story was originally published by the Investigative Journalism Foundation and was made possible by the Local Journalism ...