Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

In this Q&A, President and COO of Cintas’ Fire Division shares how purpose driven employee partners, trusted relationships ...

Zapier reports just-in-time learning involves acquiring specific knowledge exactly when needed, enhancing efficiency and ...

Gizmo, an AI-powered learning platform, has attracted more than 13 million users and just secured $22 million in Series A ...

These four hands-on activities guide students to explore how their attention and memory function and how that impacts learning.

Schools created to educate the next generation of tech workers are having to change how they operate in today's business ...

Upskill for free with Harvard’s online courses in artificial intelligence, data science and programming, available globally ...

Volunteer Karima Amin helps children thrive.

Agentic commerce is a new model of ecommerce where AI agents shop on behalf of consumers—researching products, comparing options, and completing purchases ...

Preventing fraud before money is stolen is a top priority for older Americans, and they look to technology, financial, and ...