AI ticket summaries, smart routing, and support ticket management automation aren't just productivity hacks—they're retention infrastructure. Here's how a modern help desk solution works in 2026.

Humanix, the company protecting the human layer from social engineering attacks, today announced the industry's first capability to identify live violations of organization-defined procedures ...

More than 70 bills passed in the final week of Alaska's 34th Legislature, in what lawmakers described as a productive flurry of activity that benefited from mostly aligned bipartisan ...

Pittsburgh Water is sending a fresh wave of construction crews into city streets, rolling out roughly $32 million in new work on its lead service line replacement program as of May 29, 2026. The ...

Radenta Academy is a TESDA-accredited Technical Vocational Institute and is the brainchild of Radenta Technologies, one of ...

Haryana Energy Minister Anil Vij directs SDO offices to set up solar energy desks and a missed-call helpline, guiding residents on schemes, subsidies, and installation.

The city of Kawaguchi, near Tokyo, plans to launch a consultation service to deal specifically with inquiries related to foreign residents. The service will include an immigration official. It is the ...

Texas Attorney General Ken Paxton, who was endorsed by President Donald Trump, will defeat incumbent Sen. John Cornyn in the ...

Financial institutions manage more shared devices than most other sectors. Loaner laptops for visiting auditors, secure ...

The conference brought together Heads of Service from different states and countries, senior government officials, reform ...

Each Brigham Young University professor’s office tells a story of their research, passions and the things that reflect what ...

Start your morning with The National News Desk as Jan Jeffcoat sits down with retired FBI Agent Jody Weis to discuss the shooting at a White House checkpoint, bringing insight and context to the ...