Employers across industries are retooling how they hire, where they invest and how they partner with other organizations.

The kerfuffle provides an instructive case study in a problem now faced by almost every manager: how to talk about the effect of artificial intelligence on jobs. If you are a bank boss and in the ...

The WiseTech Global crisis has become a cautionary tale for employers everywhere: how not to announce AI-driven redundancies ...

A few years ago, I was grabbing a drink with a close friend when we fell into a rabbit hole about the future of automa ...

Brazilian platform provider VTEX is pushing hard into Europe with bold claims around artificial intelligence, but how relevant is that pitch for European CIOs?

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

They shouldn’t always be effortless or predictable. by Ahir Gopaldas and Anton Siebert Most marketing experts agree that it’s not enough to give customers a satisfying initial experience with a ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...