Capacity, a unified CX Automation Platform, today launched the AI Analytics Assistant, a new feature that lets customer experience, contact center and operations leaders ask questions about ...

AlertMedia, the world’s leading provider of risk intelligence and response solutions, today announced the launch of AlertMedia Analytics, a powerful suite of new, AI-enabled reporting capabilities ...

K–12 districts are flush with data. Throughout a given school year, educators and district employees work with attendance ...

Data Analytics: Lotto Champ is an AI-powered software platform focused on responsible historical data analysis and tracking.

TransUnion Information Solutions Inc., the country’s first private credit reference agency, has appointed Avishek Ghosh as ...

Understanding how CRM analytics can improve your operations is the key to long term success for your business.

Volatility is no longer an episodic challenge for corporate treasurers—it is the operating environment. Over the past few ...

Those who embed DI today won’t just respond faster—they’ll anticipate better, act smarter and preserve institutional wisdom before it walks out the door.

As artificial intelligence (AI) is now a central pillar of enterprise strategy, many organizations are rushing to integrate AI into their analytics and data ecosystems. From predi ...

In this Q&A, Yang discusses the role of communication in analytics, lessons from working across industries, and the growing influence of AI on business decision-making.

The new AI Analytics Assistant lets CX leaders query interaction data conversationally and receive instant charts, dashboards ...