TROY, Mich.: 16 Jan. 2025 — The average time wireless customers have spent on their device has increased 40 minutes compared to the first half of 2024, according to the JD Power 2025 U.S. Wireless ...
TROY, Mich.: 14 May 2026 — Electric vehicle (EV) sales volumes may have plateaued, but consumer interest has not faded, according to the JD Power 2026 U.S. Electric Vehicle Consideration (EVC) Study, ...
Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...
Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...
Overall satisfaction with airlines in North America rises sharply across all segments On-board experience, day of travel experience and value for price paid help drive improvement Recent increases in ...
TROY, Mich.: 20 Sept. 2023 — An amazing thing happened at North American airports, this year. Faced with a potentially crippling combination of record high passenger volumes 1, an ongoing pilot ...
Dealers looking to lenders to assist in closing deals Dealers increasingly view lenders as collaborative partners 64% of dealers working with the top-ranked captive lender and 56% of dealers working ...
Even as 84-month plus financing reaches 12.8% of all new-vehicle sales in March, JD Power finds customers with longer loans return to market faster than customers with shorter terms Average monthly ...
Even with average monthly water bills hovering at $100, nationwide, just $1.00 lower than the record high reached in 2025, ...
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