TROY, Mich.: 21 Aug. 2025 — During the past decade, JD Power has supported automakers in understanding user experiences across more than 100 new technologies, demonstrating a commitment to advancing ...
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TROY, Mich.: 30 April 2024 — [Updated 30 May 2024] The average cost of auto insurance in the United States is up 22.2% year over year through the end of March, more than any other category of ...
TROY, Mich.: 14 May 2026 — Electric vehicle (EV) sales volumes may have plateaued, but consumer interest has not faded, according to the JD Power 2026 U.S. Electric Vehicle Consideration (EVC) Study, ...
Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...
Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...
Overall satisfaction with airlines in North America rises sharply across all segments On-board experience, day of travel experience and value for price paid help drive improvement Recent increases in ...
TROY, Mich.: 9 Oct. 2025 — Residential wireless internet providers are growing more in popularity among new customers compared to wired internet providers, according to the JD Power 2025 U.S.
Dealers looking to lenders to assist in closing deals Dealers increasingly view lenders as collaborative partners 64% of dealers working with the top-ranked captive lender and 56% of dealers working ...
TROY, Mich.: 8 Oct. 2025 — What would you do with an extra seven minutes and 57 seconds tacked onto your next vacation or business trip? According to the JD Power 2025 North America Rental Car ...
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Even with average monthly water bills hovering at $100, nationwide, just $1.00 lower than the record high reached in 2025, ...
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