Liz Blanchard is a User Experience Design Architect at Red Hat. With 15 years of experience in the enterprise product design space, she’s currently leading the UX Design team at Red Hat to create an ...

Note: This is a two-part article. Part Two will appear in our next 19.1 issue. Our news feeds today are rife with ethical issues as they relate to the ever-increasing technologies we use. Self-driving ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Augmented reality, or AR, is becoming mainstream. Sources from TechCrunch and ABI Research to Business Insider state that the industry of AR and VR (virtual reality) combined will reach more than $100 ...

Some products have it all when it comes to big data insights to user experience. Omniscient smartphone apps draw from geolocation information, contact lists, and cameras. Massive e-commerce sites ...

Figure 1. So many ways to greet a person—multi-language design. Multilingual design is a complex undertaking, but it is crucial for making websites accessible to international markets. You need to ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

One of the most exciting career transitions one can go through, regardless of the discipline, is from individual contributor to manager. Becoming manager of a user experience team adds to that already ...

Recently, I worked with a health insurance company to build a custom solution for care managers. Our key stakeholder (product owner) at the company had a nursing background and was excited to work ...

English was the first language used on the internet, making up approximately 80% of all internet content by the 1990s. However, as Holly Young explains in “The Digital Language Divide,” “English’s ...

Figure 1. There’s much more to the user experience of a library than navigating the stacks. (Credit: Mauricio Lazo/UH Libraries) Libraries may not be the first thing that comes to mind when thinking ...

Throughout my job search over the past few months as I wrap up my Master’s program, I have come across a new phenomenon within the interviewing process—the incorporation of asynchronous, video-based ...