When Carole and Fred DeMartino bought their Hackettstown home 19 years ago, they got new appliances from Sears. The refrigerator, washer and dryer were installed by the company and covered under a ...

I was saddened when reading in The Morning Call about the closing of the Sears store in Whitehall. While doing my laundry this morning, knowing I have a Sears washer, I looked for my instruction book ...

Q: I prepaid Sears for a washer installation recently. Despite following up with multiple emails and a phone call, Sears has not installed the appliance. I’ve asked for a refund, but Sears has not ...

SANTA BARBARA, Calif - At some point, every person in their life is faced with this decision: do I spend the extra money on an extended warranty when I'm already spending a lot to buy the product?

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

N – Customers suing Sears, Roebuck and Co over alleged mold defects in their Kenmore-brand washing machines can bring their claims as a class action, a federal appeals court ruled on Tuesday. The 7th ...