You’re connected to wifi, and no matter what website you visit and how many apps you open, nothing works. You try to figure out what’s going on and find that your Wi-Fi icon has an exclamation mark, ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

I've been involved in personal finance and property journalism for the past 20 years, editing websites and writing for national newspapers. My objective has always been to offer no-nonsense ...