When Zendesk acquired Singapore-based live chat vendor Zopim a few months ago, it was pretty obvious the deal was made to enable a layer of real-time customer chat within the context of the broader ...

Zendesk announced today that it has acquired Zopim Technologies, a Singapore-based provider of live chat software, to expand the chat capabilities of its customer service platform. "Real-time chat has ...

CHEYENNE, Wyo., June 25, 2019 /PRNewswire/ -- Language I/O Chat for Zendesk (NYSE: ZEN) allows English-speaking support agents to communicate with customers in more than 150 languages directly inside ...

Zendesk, maker of customer service software, just announced its plans to go public and raise as much as $150 million. The news, revealed in a standard S-1 form, follows IPO interest from numerous tech ...

Software-as-a-Service company Zendesk Inc has snapped up Singapore-based Zopim, with plans to integrate the live chat software into its customer service platform within months. Zopim provides live ...

Let’s cut right to the chase. The importance of live chat cannot be overstated as witnessed by the results of a study by Zendesk, which revealed 92% customers feel satisfied when they use the live ...

Zendesk has chosen Ada, a provider of automated customer experience solutions, as the exclusive chatbot partner for Zendesk Suite, a collection of customer support software. The expanded partnership ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Live Chat Software Market 2016-2020" report to their offering. The report forecasts the global live chat ...