What if the deeper issue was not knowing how to recognize and work with the emotions underneath defensiveness? When we relate ...
Emotional intelligence (EI) is the ability to recognize, understand, and manage your own and other’s emotions. People who are high in EI tend to have more satisfying personal and professional ...
When toddlers melt down and teens snap back, it’s natural for us to have emotions. Some parents feel overwhelmed or out of control. Others try to push their emotions away. Emotions, after all, can be ...
Source: Created by author from pictures freely available on Flikr Creative Commons & other sources When we think of emotions, we tend to think of our personal life—the quickening pulse thinking of ...
A conversation with Michigan Ross’s Lindy Greer and Christina Bradley on handling uncomfortable situations. Many managers don’t know what to say when a team member appears angry, frustrated, or sad.
There are times when my emotions really get in my way. When I perform on stage, fear of failure makes my heart race and throat clench. Or when a friend says something hurtful to me, I can’t stop ...
Emotions have power. These quotes illustrate the beauty of learning to harness that power. As humans, we’re emotional creatures. Our emotions influence the decisions we make, the career path we take, ...
Historically, emotions have been viewed as irrational, unstable or primitive—hardly the stuff of sound decision-making. Enlightenment thinkers like Descartes and Kant privileged reason as the highest ...
Leaders are often expected to control emotions, embody assertiveness, detachment, and autonomy, and be results-driven and resilient in highly stressful situations. However, this approach sometimes ...
Pretty much everyone will sometimes struggle with anger at work. People fear the wrath of abusive supervisors, suppress anger to maintain a façade of professionalism, or vent anger toward co-workers ...