In this month’s troubleshooting situation, you are responding to a restaurant manager’s call for service, and the equipment is a walk-in freezer that is supposed to maintain a cabinet temperature near ...

In this troubleshooting situation, a restaurant manager is calling for service on a reach-in freezer, and the complaint is that the unit “isn’t freezing things hard.” When you arrive, you confirm that ...

Nadia Prescott’s freezer has broken, and now her refrigerator is on the blink, too. Why won’t Sears honor her home warranty? Question: I have a three-year home warranty for my appliances with Sears. A ...