Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

To review Part 1 in more detail, including lessons we learned in helping our Gulf Coast client plan for a migration from a traditional IP PBX to a cloud-based telephony system, click here. From our ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

Today, we’ll continue with our list of the top 10 requirements for managing an IP telephony system. We published the first five requirements earlier this week; now we’ll cover six through 10. Today, ...

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new ...

An open source model for IP telephony might yield results at some time in the distant future, but it will have no such effect in the short term, for a number of reasons. In theory, an open source IP ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A private branch exchange (PBX) is a telephone system that ...

Brown Brothers Harriman & Co. last week said it has completed a three-year project to install IP telephony systems at several of its U.S. offices. But the New York-based banking and investment ...

Routing voice over WANs has been touted for nearly 10 years but mainstream businesses have only recently begun to reap the benefits The potential savings from using wide area networks (WANs) for ...

Telephone technology applications in the restaurant world can cover all different types of establishments. From small mom-and-pop diners to multi-location franchises, the type of phone system your ...