Households to get £40 compensation for smart meter delays and blunders in days under energy watchdog crackdown

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

New £40 rule for Octopus, British Gas, Ovo and more will 'unlock cheaper bills'

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...
T&D

Smart Meters Alone Can’t Fix Our Problems: Why We Need a New Approach to Consumption Data

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...
Hosted on MSN

My smart meter hasn't worked for four years! What you need to know about new payouts if your meter breaks

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...
WREG

MLGW says delayed bills caused by faulty smart meters

MEMPHIS, Tenn. — For some Memphis Light, Gas and Water customers, an old problem with broken smart meters is causing new headaches with delayed billing. Glenda Hicks, the founder of “21st Century ...

Smart meter rule change confirmed and 'customers will get £40 automatically'

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...