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Combining AI with Salesforce, a cloud-based customer relationship management (CRM) software is expected to bring predictive and personalized customer experiences across sales, service, marketing, and ...

Enterprises in Germany are preparing Salesforce environments for broader, cross-functional AI execution, ISG says.

Salesforce's new Agentforce platform has rapidly boosted its AI-driven revenue, with annual recurring revenue reaching $800 million, up 169% year-over-year. The company's combined AI and data services ...