Discover the exciting features of Salesforce's Summer '26 Release, focused on enhancing AI capabilities and improving ...

Salesforce CEO Marc Benioff said this kind of forward-looking marketing is common in the tech industry and helps customers ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...