Discover the exciting features of Salesforce's Summer '26 Release, focused on enhancing AI capabilities and improving ...

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book ...

Salesforce unveiled Agentforce on Thursday, a suite of AI-powered autonomous agents designed to augment human workers across various business functions. The company positions this as the "third wave" ...

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...

At Agentforce World Tour Mumbai, Salesforce positioned agentic AI as a new enterprise operating layer, with India central to ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...