A big part of living a balanced and fulfilled life lies in our ability to avoid and minimize conflict. When conflict does arise, our ability to resolve it quickly and amicably has a big impact on our ...

Solving customer complaints at first contact means better customer satisfaction and retention. That is the goal, but how do you get there? What steps can you take to improve your first-touch ...

Beth Skwarecki is Lifehacker’s Senior Health Editor, and holds certifications as a personal trainer and weightlifting coach. She has been writing about health for over 10 years. Exercise can be an ...

Every week in the cramped confines of Intercultural Center Room 207, teaching assistant Michael Weintraub leads an evening discussion section with far too many students for the room to hold. Some ...