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When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...

We’ve all been there. The washer sounds like a jet engine and then suddenly stops mid-cycle. It’s the age-old question every homeowner will face. To repair or to replace? Consumer Reports has what to ...

There’s nothing more frustrating than pulling out clothes from the wash only to find them still dirty, dripping wet, or smelling odd. What's even worse is your machine starts making loud noises, ...

The odds of getting your washing machine repaired right the first time aren’t great. Only 61 percent of all repairs were done correctly on the first attempt, according to a Consumer Reports’ survey.

BOISE, Idaho — Chrissy Johnson - wife of KTVB anchor Mark Johnson - was told by an appliance repairman that her 5-year-old Samsung washing machine needed a new drain pump which would cost $340 to ...