NetworkStreaming the only company that offers an appliance-based remote control support software, will release SupportDesk 9 this week. One of five solution providers that allow clientless remote ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Microsoft on Tuesday described Microsoft Endpoint Manager (MEM) as becoming a "single, cloud powered solution" for organizations, with new capabilities. Most of the new MEM capabilities described this ...

Is your Samsung Smart TV remote control slow to respond? There are several factors that can cause this problem such as a weak battery power, remote needs to be paired, button on the remote is stuck, ...

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At CES 2021, a couple of new products will be officially announced or released. However, there are already a plethora of leaks and speculations regarding many of these products. According to a recent ...

As industrial facilities face mounting pressures to increase uptime, reduce costs and manage workforce limitations, the need for responsive, scalable support services has grown. This is leading to ...