Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Corrections & Clarifications: A previous version of this column incorrectly described some functions of Google Chrome Remote Desktop. Question: We are a really small business and need to work from ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Dameware Remote Everywhere boasts impressive security features, but it disappoints in its ease of use and performance: we experienced several crashes during testing. Why you can trust TechRadar We ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Microsoft this week updated its Remote Desktop client for macOS, which allows users to access their computer through another device remotely. The latest update brought native support for the M1 chip, ...