Over a decade ago, Sheila Brownell was going through a challenging time and lost touch with a close friend. She saw her a few times in the succeeding years but the interactions were brief. Brownell ...
In the space between strangers and friends, there are acquaintances. They represent the gray zone of relationships: Does she want to get to know me better? Would I even enjoy spending more time with ...
Marty Martinez, CEO of Reach Out and Read and a member of the LGBTQ community, is leading the campaign to get diverse books out to kids. Reach Out and Read is a 501(c)(3) non-profit that aims to ...
We’ve all experienced long hold times, repeating our “story” because we get transferred from one customer service rep to another, etc. It’s an ugly customer service experience that gives many ...
There are moments in the emotional life of any relationship when the soul senses a shift that no one names, yet it can be felt in every corner of the day. It is not a slammed door or a final argument; ...
There’s something about composing a work email that can turn even the most self-assured employee into a socially awkward mess. Even once you do muster the courage to hit send, you run the risk of ...
At a weekend workshop I led, one of the participants, Marian, shared her story about the shame and guilt that had tortured her. Marian’s daughter Christy, in recovery for alcoholism, had asked her ...