Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

Growing up, while other boys dreamed of being astronauts or NFL quarterbacks, one of the authors (we won’t say which) dreamed of being a message queue programmer. While the NFL quarterback gets all ...