Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

Ever since Google announced that access to its then-new email application Gmail would be invite-only at first, startup founders have been angling to reproduce that same kind of fervor for their own ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

In this paper we study the asymptotic behavior of a general class of product-form closed queueing networks as the population size grows large. We first characterize the asymptotic behavior of the ...

Are checkout lines slowing you down this holiday season? With some simple queueing theory stores could could make lines more efficient, saving themselves money, and ...

“Even if he is alone, the Briton will form an orderly queue of one,” Hungarian-born author George Mikes once remarked. However, our tolerance for standing nose-to-tail with strangers for ...

A Wetherspoons pub that made customers queue in line for a pint has scrapped the rule after complaints. The chain trialled a single-file queueing system at its Surrey Docks pub in Rotherhithe, ...