There were maybe 20 or so of us in the room. We had gathered for a small regional business meeting a few years ago. We shared strategies, stories, and came up with new ideas and identified some things ...

Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...

Einstein is quoted as having said, “If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.” The point he makes is important: ...