Every practice in a survey rated NHS dentistry in Wales contract implementation as poor or very poor, with 83% at risk of ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

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New data show 1,781 NHS staff have used Martha’s Rule helplines to escalate concerns about patients, often challenging colleagues’ decisions. The scheme, created after the death of 13-year-old Martha ...

A survey showed more than half of those who made a complaint to an NHS organisation were not satisfied with the process or outcome. Sign Up and be kept in the loop each and every day with our free ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

A lack of confidence in the NHS complaints process means some people are taking no action when they experience poor care, ...