The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle CRM On Demand for Partner Relationship Management has integrated a social application that gives users a sense of what customers, partners and employees are saying about a particular sale or ...

As the enterprise CRM battle continues to heat up, Oracle is countering the latest iteration of Microsoft Dynamics CRM with a strategic acquisition. Just days after announcing Oracle CRM on Demand ...

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

According to analyst firm Gartner, the SaaS segment of the CRM industry alone, which represents only a third of the entire market, will exceed US$ 4 billion in revenue by 2014. That amount of cash is ...

The challenge for Oracle CRM is to integrate with Web 2.0 applications like Orkut and Facebook alongside managing competition from rival SAP. The challenge for Oracle CRM is to integrate with Web 2.0 ...