As AI accelerates, leaders must fundamentally reimagine their digital operating model, harnessing AI as a catalyst to ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

The IT services company said the model brings together advisory, AI and enterprise transformation services under a single framework ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Buy-side firms are consistently faced with burgeoning volumes of data, necessitating adept management of expansive data extractions, a task fraught with intricacies and considerable costs. Arthur Orts ...

GenAI pilots stall because enterprises prove that models can generate outputs but do not build the operating model that turns those outputs into consistent decisions. Most CIOs and CDAOs can point to ...