Post-sales service is one area of the supply chain where profit potential still remains untapped by many manufacturers. But that may be changing with mounting evidence of its impact on a company's ...

Every day you deal with a multitude of customers who vary by type, size, installed base, usage, personality, and everything else that ultimately differentiates one customer from another. However, one ...

The cost of maintaining an asset through it's lifecycle can be a significant investment. Coen Jeukens of ServiceMax breaks down the importance of service campaigns. It's common sense that owners of ...

NCS launches Managed Device Lifecycle Services (MDLS), a subscription solution to securely deploy, manage, refresh ...

When Product Lifecycle Management (PLM) vendor PTC bought ServiceMax at the beginning of last year, one of the stated aims was to join up data from product design and engineering stored in PLM ...

Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing primarily on scaling product development and innovating their solutions as demand increases. Unfortunately, ...

LONDON and NEW YORK, July 4, 2019 /PRNewswire/ -- Traiana, the leading infrastructure service for trade lifecycle and risk management solutions, today announced that it has launched a new service to ...

Fenergo and Delta Capita have teamed up to establish a new client lifecycle managed service offering. Fernergo, client lifecycle management technology solutions provider, and Delta Capita, business ...