When telehealth visits increased exponentially during the pandemic, patients at Mount Sinai Health System with limited English proficiency, or LEP, were at a great disadvantage to receive equal access ...

GREENVILLE, S.C. (FOX Carolina) - 911 dispatchers are typically the first voices someone hears at potentially the worst moment of their life, but what happens if those two people don’t speak the same ...

LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...

At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...