My notes were everywhere until I turned them into one searchable system that actually works.

Contact center agents have to handle a lot of data—and have to funnel it fast to handle customer requests. A knowledge base (KB) can act as a crystal ball to solve issues, but one industry analyst ...

• Intelligent Delivery: Knowledge assets decay rapidly without active curation. Enterprise intelligence includes self-healing ...

An AI application that uses a database of knowledge about a subject. Also known as an "expert system," it is the forerunner of today's deep learning models. See expert system and knowledge base. THIS ...

Research has always been an integral part of education, especially higher education. Research generates new knowledge and offers training in creative and independent thinking. The role of research in ...

A knowledge base is a tool that every company should rely on, as it easily improves customer support, collaboration, knowledge-sharing, and workflow within a company. If you are looking for a way to ...

I think your best bet would be a go with a wiki. Since documentation of process and solutions to random and un-related problems would make most structured systems be unable to handle the information ...

Agriculture is one of the main principles for national development and steps should be taken to develop knowledge-based systems for it, Ali Akbar Moayyedi explained. Instead of resource-based ...