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Security incident management is a critical control by ISO 27001 standards (Clause A13), and has an equal, if not higher, level of importance in other standards and frameworks. incident management ...

Incidents are too often thought of as negative events to be avoided at all costs. Jeli.io, the company built by former Netflix and Slack engineer Nora Jones, is on a mission to change this perception.

It's definitely a moment of tension: A customer is unhappy, perhaps irate, and is seeking both attention and satisfaction. Or perhaps he's suffered a major setback—a storm or fire, for example—and is ...

SAN FRANCISCO--(BUSINESS WIRE)--Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident management platform.