I believe explaining what I am trying to do will work a lot better than asking a specific technical question, as I am definitely not very experienced with Asterisk. I am accessing a website that ...

When you purchased your new voice over internet protocol (VOIP) telephone system, a technician likely plugged the system into your internet connection, set a few standard menu options, recorded a few ...

When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

An IVR system may seem impersonal, but when combined with AI it can help resolve problems and provide better customer service round the clock. Has a ubiquitous voice prompt ever captured your ...

Ifbyphone, a provider of voice-based marketing automation, yesterday released its new cloud-based interactive voice response (IVR) solution built specifically for self-service configuration by ...