What is an I-statement? An I-statement is a message structured in such a way that it may be heard and fully attended to by a listener, while provoking no, or as little defensiveness as possible. This ...

It has become common advice for businesspeople to use “I statements” — such as, “I feel frustrated that you missed the budget deadline twice” — as a way to raise challenging conversations without ...

My partner and I recently attended an online class on navigating conflict in relationships, and inevitably we were brought around to addressing the popular formula of making I-statements rather than ...